Providers of intellectual and developmental disabilities (I/DD) services in New York are increasingly turning to Artificial Intelligence (AI) to address workforce challenges and improve service outcomes. Since the release of ChatGPT in 2022, AI has become more accessible, offering practical tools for tasks like summarizing service notes, planning supports, and identifying health-related social needs.
The New York Alliance for Inclusion and Innovation supports this shift by advocating for effective policies, offering training, and promoting innovative solutions that enhance the lives of individuals with I/DD and the professionals who support them.
While AI presents exciting opportunities to streamline operations and personalize care, it also brings risks—such as data privacy, algorithmic bias, and accountability. This project, developed in partnership with AI Expert Doug Golub of Data Potato, aims to responsibly harness AI’s potential to help providers meet growing demands and deliver high-quality, person-centered supports.
About the AI Learning Community:
The AI Learning Community is an exclusive platform for providers to explore safe and innovative best practices utilizing AI through resources, tools, technical assistance and educational opportunities.
A 1-year paid subscription is required to access resources such as:
AI Organizational Self-Assessment (OSA)
The OSA helps provider agencies evaluate their readiness, strengths, and areas for improvement in relation to integrating and managing AI tools and technology within their organization. It is designed to support agencies in aligning with evolving regulatory requirements and adopting best practices for responsible AI use. The insights gained will empower your organization to foster a culture of continuous improvement, ethical standards, and person-centered supports, all while leveraging the potential of AI to enhance service delivery and operational efficiency.
Micro-Webinar Series
A series of micro-webinars will be released to subscribers throughout the one-year subscription. The webinars offer a more in-depth look at the potential uses of AI in provider organizations to enhance service delivery and operational efficiency. Additional topics will be identified based on input and guidance from the AI Learning Community Community of Practice participants.
The series includes topics such as:
- Module 1: Understanding and Communicating AI
- Module 2: AI Training & Workforce Development
- Module 3: Risk, Ethics & Oversight
- Module 4: Vendor Compliance & Regulatory Alignment
Tools and Resources
Accompanying the micro-webinars is a number of tools and resources to assist agencies with implementing AI policies and procedures, evaluating risk, training staff, communicating with important stakeholders, and complying with regulations.
Currently available materials include:
- AI Acceptable Use Policy Template
- AI Disclosure Handout (Plain Language)
- Staff Training Prompts and Competency Checklist
- Vendor Evaluation Checklist
- Scenario-Based Risk Exercises
- Regulatory Reference Sheet (CMS, DOH, OPWDD)
Community of Practice
Participate in the Community of Practice discussions where you can share experiences, learn from one another and shape the development of additional educational opportunities and resources to be added to the AI Learning Community.
Subscription Details
If you would like access to the AI Learning Community, your organization will need to set up a 1-year, paid subscription.
The paid subscription grants all staff of provider organizations access to all materials included in the AI Learning Community. Subscription tiers are based on the total revenue reported on each provider organization’s most recent CFR data.
| Size of OPWDD Revenue | Subscription Fee |
| < $4.9M | $500 |
| $5M to $19.9M | $1000 |
| $20M to $59.9M | $1500 |
| > $60M | $2000 |
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